Technical Operations Supervisor

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission. 

This leadership position is responsible for providing strategic direction, operational oversight, and technical leadership for the Tech Ops Large Cabin Mechanical Team. The successful candidate will lead a team of highly skilled technicians and subject matter experts responsible for the maintenance, troubleshooting, repair, and continued airworthiness of large-cabin aircraft mechanical and electromechanical systems. Areas of responsibility include, but are not limited to, landing gear, flight controls, hydraulic systems, braking systems, powerplant systems, and water/waste systems.

This role drives technical excellence, safety, compliance, and operational effectiveness while ensuring alignment with company objectives and customer expectations. The leader will be responsible for developing team capability, fostering a culture of accountability and continuous improvement, and serving as a key liaison among Engineering, Operations, Quality, and Customer Support organizations. The position requires the ability to assess complex technical challenges, guide root-cause investigations, facilitate timely corrective actions, and make sound operational decisions in a dynamic environment.

Preferred Qualifications

• Demonstrated leadership experience managing teams in aircraft maintenance, technical operations, or related aerospace environments.
• Extensive knowledge of large-cabin aircraft mechanical and electromechanical systems.
• Proven ability to lead complex troubleshooting efforts and root-cause investigations while driving effective resolution strategies.
• Strong understanding of regulatory, safety, and quality requirements applicable to aircraft maintenance operations.
• Experience developing, mentoring, and empowering technical personnel to achieve operational and professional growth objectives.
• Ability to interpret and communicate technical information from maintenance manuals, engineering documentation, and operational directives.
• Exceptional communication, collaboration, and stakeholder management skills.
• Experience supporting aircraft maintenance within production, service center, or operational environments, with a focus on operational performance, customer satisfaction, and continuous improvement.

Key Leadership Competencies

• Strategic Leadership
• Team Development and Coaching
• Operational Excellence
• Decision Making Under Pressure
• Cross-Functional Collaboration
• Continuous Improvement Mindset
• Customer-Focused Leadership
• Safety and Compliance Advocacy