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Senior ServiceNow Specialist

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Date: Jan 17, 2022

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Senior ServiceNow Specialist in  GAC Savannah


Unique Skills:

**Multiple flexible hybrid work schedules available:**

- Three days in the office and two days work from home

- A rotation of one week in the office and one week working from home


Education and Experience Requirements:

 

Education and Experience Requirements

Bachelor's Degree or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science, Management Information Systems, or technology related field preferred. 7 years experience in service management systems.

Position Purpose:

Support the day-to-day operations, configuration and maintenance of the ServiceNow Tool suite.

Job Description

Principle Duties and Responsibilities:

Essential Functions:
  1. Perform on-going configuration and maintenance of the ServiceNow Tool suite .

  2. Support requests for new and modified reports .

  3. Perform tool administration tasks as necessary .

  4. Develop requirements and test plans for tool updates and rollout of new service management modules .

Perform other duties as assigned.

Other Requirements:
  1. Knowledge of the ServiceNow Tool Suite and administration and tool support.

  2. ITIL implementation experience.

  3. ITIL Foundations v3 or 2011 Certification preferred.

  4. Knowledge of Java script and basic MySQL database skills.

  5. Report development skills.

  6. Excellent analytical, assessment, planning, verbal and written communications skills.

  7. Detail oriented.

  8. ServiceNow admin certification preferred.

  9. Advanced admin training preferred.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.

Additional Information

Requisition Number: 178404

Category: Information Systems

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 12/31/2021 

 

Equal Opportunity Employer/Veterans/Disabled.

 

 

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

 

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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft


Nearest Major Market: Savannah
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