Flight Operations Technical Writer III

Date: Feb 20, 2024

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Flight Operations Technical Writer III in  GAC Savannah

Unique Skills:

This position will primarily support the creation, editing and sustainment of the MMEL and MOPP documents for the inventory of Gulfstream aircraft.  The secondary role for this position is to publish company documents to the internet and the Gulfstream iPad application. 


Unique Skills:


1. Proactively communicate and develop strong working relationships with Flight Operations, CAO, engineering, Tech Pubs, regulatory authorities, vendors, and operators. (Strong technical writing and communication skills.)


2. Must be motivated, self-sufficient, and know when and how to initiate revisions. Must understand how to prioritize MMEL projects and manage multiple MMEL projects simultaneously. (Strong project management skills.)


3. Possess and maintain current knowledge of foreign and domestic aviation regulations, regulatory documentation, and MMEL requirements. (FAA orders, ACs, Policy Letters, etc. and foreign equivalents.)


4. Basic knowledge of Gulfstream aircraft models, systems, and components desired but not required.


5. Strong organizational skills. Project files can become quite large with a lot of data, drafts, etc and can easily become confusing and hard to navigate which can lead to errors or wasted time.


The following skills are required:


1. Must be proficient with Microsoft Office Suite: Word, Excel, PowerPoint an Outlook.


2. Must be willing to become proficient with other software products such as SharePoint, MS Teams, Adobe Acrobat Reader/Publisher, and inDesign etc.


3. Ability to manage website content & posting information/files to website is desired.


4. Applicant must have a desire and aptitude for quickly learning numerous IT systems/ software to perform Tech Writer duties such as publishing software, graphics design, etc.


5. Applicant must have desire and aptitude to organize and manage numerous and complex files that support Tech Writer library



Education and Experience Requirements

Bachelor's Degree or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 4 years technical publications experience, to include using industry standards to develop/revise technical documents in word processing applications. Knowledge of basic aircraft system methodology or equivalent technology is required. Proficiency in computer technology/software and typing skills is required.. An A&P license and 4 years of related aircraft experience in addition to the four (4) years technical publications experience may offset the degree.

Position Purpose:

Directly responsible (either individually or with other team members) for the development of technical publications. This can include special projects, research and development, and aircraft safety-related content. Support the complete workflow process to ensure successful development and revision of technical publications. Comply with established quality processes to ensure accuracy, ease of use, and timely delivery of content.

Job Description

Principle Duties and Responsibilities:

Essential Functions:
  1. With minimal to no supervision, use aircraft technical data to develop technical content that provides the information necessary for efficient return to service of the aircraft.
  2. Conduct reviews, analysis, and modification of technical documents to gain a thorough understanding of complex aircraft system operation.
  3. Provide training support on complex system operation and technical publications software and processes.
  4. Participate with publications team to ensure department workflows and business processes are followed.
  5. Proactively conduct discussions with internal/external customers in the development of source data, making sure it meets technical publication requirements.
  6. Directly collaborate with Research and Development, Production, Completions Center, and Customer Support personnel to develop, review, and approve technical procedures.
  7. Provide process improvement recommendations to leadership that can reduce overall department cost and/or increase productivity.
  8. Contribute to development and continuous improvement of department styles, standards, operating procedures, and priorities.
  9. Provide input to leadership on new processes or technology to enhance the Technical Publications business model.
  10. Assist in the development of solutions to resolve technical data challenges.
  11. Collaborate with leadership, team members, and other departments to develop/implement special projects.

Perform other duties as assigned.

Other Requirements:
  1. Extensive knowledge of aircraft system methodology gained through practical experience is required.
  2. Strong technical writing and communication skills are required.
  3. Ability to read and interpret engineering data is required. Experience with 3-D data is desired.
  4. Thorough knowledge of aircraft/hand tools, test equipment, parts nomenclature, maintenance procedures, and aircraft equipment (obtained through experience, research, or training) is required.

Additional Information

Requisition Number: 217504

Category: Engineering Support

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 02/29/2024 


Equal Opportunity Employer/Veterans/Disabled.



Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.


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