Flight Operations Dispatcher Level I - Demonstration, Corporate, and Airborne Customer Support Team

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Date: May 16, 2023

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Flight Operations Dispatcher Level I - Demonstration, Corporate, and Airborne Customer Support Team in GAC Savannah

Unique Skills:

Customer Base:

As a Flight Ops Dispatcher, you will work with a dynamic range of people internal and external to Gulfstream. From our present and future aircraft customers, Sales and Marketing, Customer Support, Service Center Operations, corporate offices, flight crews, experimental aircraft groups and maintenance teams.

Job Description:

Flight Operations Dispatcher is responsible for the following:

Serve as central point of contact for all domestic and international flight operations
Mitigate all risk associated with our flights to ensure a safe and efficient operation
Safely coordinate with our customer base, the release, and dispatch of all flights
Act as liaison for supplemental charter procurement

Ideal Candidate:

FAA Licensed Dispatcher preferred but not required

Experience with aircraft scheduling and flight planning software preferred but not required

Business or Military aviation scheduling/dispatch background preferred

International and Charter trip management background preferred but not required

FOS Scheduling application background preferred but not required

Education and Experience Requirements

Associate's Degree required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 3 years experience with international air transportation operations.

Position Purpose:

Note: This position description addresses two separate Flight Operations_Test Dispatcher I roles Demonstration or Test. Some duties, responsibilities and requirements are identical others are different. The differences are defined by using either the term Demonstration or Test for the affected duties, responsibilities or requirements.

Demonstration: Under moderate supervision, dispatch and schedule corporate aircraft and flight crew to effectively meet company goals. Serve as the central point of contact for flight operations, coordinating communication between Sales and Marketing, service centers, corporate offices, customers, flight crew, accounting, and maintenance departments.

Test: Under moderate supervision, dispatch and schedule flight test aircraft or flight operations experimental, initial phase, final phase and service center aircraft and flight crew to effectively meet company goals. Serve as the central point of contact for worldwide flight test operations, coordinating communication between, initial phase, final phase, service centers, corporate offices, sales, customers, flight crew, accounting, and maintenance departments.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

Dispatches aircraft in accordance with FAA regulations and company defined policies - (Demonstration: For the purpose of sales demonstration, corporate transportation, and product support. Test: For the purpose of experimental flight test, production and completion flight test, and product support.) .

Schedules aircraft, flight crew, and maintenance to build the most efficient flight schedule possible while determining the technical and logistical feasibility of each request. .

Manages all aspects of international trip planning and logistical arrangements for aircraft and flight crew.

Develops and maintains working relationships with an assortment of internal and external customers. .

Calculates various flight factors such as weather, runway performance, airport curfews, weight and balance issues, distance, and fuel needs to create and/or update flight plans. .

Plans and coordinates the use of contract services (i.e., contract crews, charter aircraft) to meet corporate requirements.

Monitors the progress of dispatched aircraft advising management of significant issues or flight delays. .

Perform other duties as assigned.

Other Requirements:

Practical experience with aircraft scheduling and flight planning software.

Prior experience in a military or civilian flight operation department.

Additional Information

Requisition Number: 212461

Category: Flight Operations

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 06/30/2023

Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Savannah
Job Segment: Testing, Operations Manager, Aerospace, Technology, Aviation, Customer Service, Operations