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Director Customer Design Completions & Delivery

Date: Apr 7, 2021

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Director Customer Design Completions & Delivery in  GAC Savannah

Unique Skills:

Gulfstream experience is a plus.

Education and Experience Requirements:


Bachelor's Degree required or equivalent combination of education and experience. 10 years Completion related roles and cross-disciplinary roles to include 5 years in management or leadership roles.

Position Purpose:
Provide leadership, guidance and oversight to all Gulfstream sales and completions sites globally to ensure completion specification strategies are aligned to meet business and customer objectives.
Responsible for the functions of the Design Department activities for all Gulfstream completion facilities to ensure accurate, flexible and comprehensive design concepts suitable for presentation to prospective clients that meet corporate design objectives.
Responsible for the functions of the Completion Sales departments at all Gulfstream Aerospace facilities to ensure accurate completion specifications and design packages are generated pursuant to the Up Front Process and goals of the corporation.

Principle Duties and Responsibilities:

Essential Functions: 1. Responsible for leading the defining, executing and directing of all customer and completion project management as it relates to new aircraft outfitting through to the customer delivery. 2. Overall management of the customer experience process from sale to the delivery phase. 3. Develop and implement innovative client focused completion strategies. 4. Lead in the development and maintenance of completions specifications and collaborative designs for all existing and new aircraft models. 5. Interface with customers as needed during aircraft completion, outfitting to delivery. 6. Support Gulfstream new aircraft sales when making decisions on completion matters. 7. Assist Marketing in the development of collateral materials for use by the sales team and Gulfstream clients to include interior planning guides and family product brochures. 8. Work with Production to establish strategies regarding schedule and delivery objectives. 9. Provide leadership and direction to team members regarding career and advancement opportunities. Perform other duties as assigned.

Other Requirements: 1. Must have extensive customer relations experience. Capable of and comfortable with communicating with CEOs, heads of state, high ranking officials and elite individuals in sales and difficult conflict situations.
A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.


Additional Information

Requisition Number: 165935

Posting Type: Internal-External

Department: J0851-Compl Config & PM

Category: Management

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Salary Grade:D3

Number of Openings: 1

Posting End Date: 04/21/2021 


Equal Opportunity Employer/Veterans/Disabled.


Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.


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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Savannah

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