Customer Support Master Craftsperson
Date: Sep 18, 2024
Location: Savannah, GA, US
Company: Gulfstream Aerospace Corporation
Customer Support Master Craftsperson in GAC Savannah
Unique Skills:
Advanced blueprint reading skilled required
Sheetmetal fabrication and installation expierence is preferred
Interior Modification and installation experience on Legacy aircrafts (GIV-G550) required
Must be mindful of labor efficiency and overall job success
Have the ability to troubleshoot problems and solve with little oversight
Education and Experience Requirements
Job Description
- Perform technical functions such as correct methods of in-service installations, repairs/mods, and refurbishments.
- Troubleshoot any problem areas on in-service aircraft to determine cause and pursue preventative actions with proper liaison which improves efficiency and product quality.
- Assist in problem solving to establish or correct planning methods for in-service aircraft refurbishments and installations efficiently by utilizing standard techniques, procedures and criteria.
- Interact with Engineering, Product Support Engineering and Quality Control to troubleshoot problems and implement solutions.
- Organize, develop (with assistance of the Training Department) and administer the Employee Skills Development Program.
- Identify and develop training requirements for tooling, test equipment and other areas.
- Plan, schedule and complete tasks in order to meet service/delivery schedules. .
- Assist management, as required, with supervision and instruction of technicians in proper procedures and techniques of trouble shooting airframe, routine inspections and preventive maintenance. Assist with performance appraisal of subordinates.
- Assess strengths and weaknesses of subordinates. Apply strengths for maximum job efficiency and provide guidance and growth opportunities to reinforce developmental areas. Provide diverse learning opportunities. .
- Maintain a current knowledge of industry standards, vendor information and all other procedures, publications and general knowledge pertaining to product support installations, repairs, and refurbishments.
- Assist in maintaining work schedules and updating of CMP cards. Review work, including forms and records, to ensure compliance with Gulfstream Repair Station procedures and FAA Airworthiness Standards. Review daily job charging to ensure accuracy of charges to aircraft .
- Support Lean activities.
- Perform tasks assigned to department technicians or leads during their absence, when required. .
- Comply with standard operating procedures. .
- Complete all required. paperwork and documentation to include CMP cards, Travelers and R&I log. .
- Comply with all safety, 6S, and housekeeping policies and use personal protective equipment. Ensure aircraft interior is protected (PTP). Assist in the development and implementation of related initiatives. .
- Perform repairs on installations that require a high degree of accuracy and timeliness. .
- Assist in training subordinates in proper techniques, processes and procedures. .
- Thorough knowledge of manufacturing and/or repair station procedures and specifications, plant safety, tooling, and quality requirements.
- Must have an established track record of troubleshooting manufacturing or installation processes.
- Proficient knowledge of all applicable machinery and processes necessary to perform the job. Must have basic computer knowledge and skills.
- Must be able to read, write, speak, and understand the English language.
Additional Information
Requisition Number: 221981
Category: Operations
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 12/31/2024
Equal Opportunity Employer/Veterans/Disabled.
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
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