Aircraft Part Sales Support Specialist 2

Aircraft Part Sales Support Specialist 2 

Savannah - Weekend Night Shift

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.

As an Aircraft Part Sales Support Specialist 2 – Weekend Nights, you will support domestic and international aircraft parts sales by ensuring accurate, compliant, and timely order processing. This role plays a key part in customer satisfaction by serving as a knowledgeable point of contact for parts availability, order status, and issue resolution during weekend operations.

What You Will Do

• Process domestic and international aircraft parts sales orders in compliance with regulatory requirements and internal procedures.
• Prepare and manage formal quotes, order processing, financial status verification, export compliance checks, and certification requirements (FAA, EASA, CAAC, and others).
• Serve as a direct customer contact for in‑stock part shipments and order status updates.
• Coordinate with expeditors to ensure seamless handling of out‑of‑stock orders.
• Determine warranty, AOS, or PlaneParts applicability for each transaction and ensure proper material and cost allocation.
• Support rental transactions, including bailment agreements and rental terms, as required.
• Build and maintain strong customer relationships while researching and resolving issues, complaints, or disputes.
• Collaborate with internal teams to support STC, ASC/CB/SB, Managed Programs, Government Programs, Simulators, and other special initiatives.
• Provide international order processing support as needed, ensuring all requirements are met.
• Contribute to continuous improvement initiatives within the Part Sales Support organization.

What You Will Bring

• Bachelor’s degree in Business Administration or a related field, or an equivalent combination of education and experience.
• 2 years of relevant experience required.
• Working knowledge of customer service processes related to parts shipping and logistics preferred.
• Experience with Corridor, SAP, or other integrated operating platforms desired.
• Strong communication skills with the ability to interact confidently with customers and internal stakeholders.
• High level of computer proficiency, including Microsoft Word, Excel, and PowerPoint.
• Corridor system experience preferred.
• Ability to read, write, speak, and understand the English language.
• Ability to support a weekend night shift schedule.

Apply Now

Join Gulfstream and help us create and deliver the world’s finest aviation experience.