Aircraft Service Scheduling Coordinator

AIRCRAFT SERVICE SCHEDULING COORDINATOR

Savannah, Georgia | Onsite

SCHEDULE: 1st shift. Supports a 24/7 operation. Assigned after-hours and weekend duty may be required.

You stay calm when priorities shift, organize complex details, and give customers clear answers. Your judgment helps turn aircraft maintenance needs into workable service plans.

ROLE PURPOSE

You will connect customer maintenance needs with service center capacity, technical capabilities, tooling, equipment, and regulatory requirements. Your planning helps aircraft move efficiently through maintenance, refurbishment, avionics, repair, and paint events.

WHY GULFSTREAM

This role sits where customer commitments meet operational capacity. You will support a worldwide service network, help protect aircraft availability, and build broad knowledge of aircraft programs and maintenance planning.

WHAT YOU WILL DO

• Build aircraft induction plans based on work scope, capacity, and available resources.

• Maintain aircraft, managed program, and paint schedules across Gulfstream and participating Jet Aviation facilities.

• Coordinate service visits and communicate schedule or work-scope changes.

• Monitor manpower, technical capability, authorizations, training, tooling, equipment, and facility capacity.

• Identify conflicts early and work with operations and sales teams to resolve them.

• Provide status and capacity reports, customer credit checks, and work authorization job numbers.

• Support aircraft-on-ground and other maintenance requests during assigned after-hours and weekend duty.

WHAT SUCCESS LOOKS LIKE

• Schedules and planning records stay accurate and current.

• Customers and internal teams receive timely, clear updates.

• Service plans reflect actual capacity, capability, and regulatory requirements.

• Conflicts are identified early and moved quickly toward resolution.

• You remain composed, prioritize well, and follow through on commitments.

WHAT YOU WILL BRING

Required qualifications

• A bachelor’s degree in a related field, or an equivalent combination of education and experience.

• An FAA Airframe and Powerplant license or EASA B1/B2 license plus 4 years of related aircraft experience may substitute for the degree.

• Ability to prioritize competing requests and work effectively under pressure.

• Clear, professional communication skills for customer and cross-functional interactions.

• Working knowledge of Microsoft Office and accurate record keeping.

• Ability to read, write, speak, and understand English.

Preferred qualifications

• Aviation experience.

• FAA Airframe and Powerplant license.

• Federal Communications Commission certification.

• Record-keeping or data-entry experience.

ROLE-SPECIFIC CONDITIONS

• Based at Gulfstream in Savannah, Georgia.

• Supports a 24/7 operation based on business needs.

• Assigned after-hours and weekend duty may include FAST and other aircraft maintenance requests.

APPLY NOW

If you're ready to make an impact and help shape the future of business aviation, we invite you to apply. Join a team where your contributions help fulfill Gulfstream's mission to create and deliver the world's finest aviation experience.

Education and Experience Requirements

Bachelor's Degree in related field of study required or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Aviation experience preferred.. Entry Level. An A&P license, EASA B1/B2 and 4 years of related aircraft experience may off set the degree. A&P (FAA Airframe and Powerplant) license preferred. Other FCC certification preferred.

Position Purpose:

Under general supervision, assist with the scheduling of aircraft requirements for the Gulfstream Customer Support enterprise.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Identify an aircraft induction plan for service center visits to include resource and capacity planning for all maintenance inspections, interior refurbishment, & avionics upgrades to include major repairs and major alterations.
2. Record and maintain a master schedule to include managed programs and paint schedules at all GAC and participating Jet Aviation Facilities.
3. Assist with the coordination of aircraft service visits.
4. Maintain and continuously audit service center employee rosters, regulatory authorizations, tooling, ground service equipment, manpower availability, and service center resource allocation.
5. Manage service center schedules and prepare status reports.
6. Utilize mechanisms for monitoring aircraft schedules and for intervention and problem solving with team members and other stakeholders.
7. Assist with aircraft and component projects as necessary to ensure the fluid movement of aircraft throughout the entire GAC enterprise.
8. Perform initial customer account credit checks.
9. Support customer requirements on schedule changes and communicate upcoming work scope changes with SC operations.
10. Actively participate in service center operational status meetings to include technical operations, PS sales, managed programs, and any other project meetings necessary to accommodate and coordinate all scheduled/non-scheduled events.
11. Forecast service center manpower capacity, allocation, availability, capabilities, and facility resource and planning requirements. Audit aircraft model and system specific training requirements, domestic and international regulatory requirements, ground support equipment, and test equipment availability.
12. Maintain master schedule to include aircraft in all Gulfstream facilities to include projects in-process away from the service centers. Maintain reports and records required. to track all incoming and in-process managed programs.
13. Communicate service requirements to appropriate groups and provide work groups with work authorization job numbers prior to aircraft arrival.
14. Assist other support business units as required. with daily resource and capacity reports. Communicate daily with scheduling management to resolve conflicts with SC OPS and Regional Sales teams. Communicate SC capacity and resource changes on a daily basis.
15. Support AOG and other aircraft maintenance requests during assigned and after hours/weekends duty.
16. Manage, track, and audit all Gulfstream Programs worldwide to include lead-time, downtime, kit & tooling availability, site authorizations, through-put, and deposit requirements.
17. Manage SC master paint schedule to include lead-time, downtime, through-put tracking and deposit requirements.

Perform other duties as assigned.

Other Requirements:

1. Must be computer literate with some experience working with MS Office Suite. Record keeping &/or data entry experience preferred.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 237238

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/23/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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